Frequently Asked Questions
How long does shipping take?
We currently deliver within Germany only. Contact us for current delivery estimates.
Where do your products come from?
Check the details for the specific product, or ask us for available origin and material information. We do not use one origin or leather-grade claim for the whole collection.
How do I care for my leather?
Follow the care guidance for your particular material and finish. Ask KAPTAN before using a conditioner if you are unsure.
Can I return an item?
Yes, we accept returns within 30 days of delivery for unused items in original condition. See our Returns page for details.